With Fmwz, our brand, integrating a chat feature into your website has never been easier. Our solution offers a simple and seamless way to engage with your website visitors. It provides real-time communication, allowing you to offer instant support and address any inquiries they may have.
Return and Refund Policy for App Memberships and Recharge
At Fmwz, we strive to provide exceptional services and products, including our app memberships and recharge options. We want you to be entirely satisfied with your purchase. However, in the event that you encounter any issues, please refer to our return and refund policy below:
1. App Membership Renewals:
- Our app memberships are auto-renewable subscriptions, which provide access to exclusive features and benefits.
- If you wish to cancel the membership and avoid auto-renewal, you can do so at any time before the renewal date.
- Once a renewal payment has been processed, it is not eligible for a refund. However, you can continue enjoying the membership benefits until the end of the subscription cycle.
2. Recharge Transactions:
- Recharge options are available for purchasing credits or virtual currency within our app.
- Please review and carefully select the recharge amount before making a purchase, as recharge transactions are non-refundable once completed.
- In case of any technical issues or discrepancies with the recharge, please contact our customer support team for assistance. We will investigate and resolve the matter promptly.
3. Exceptional Circumstances:
- If there are extenuating circumstances, such as unauthorized charges or technical errors, resulting in unwanted transactions or deductions, please contact our customer support team immediately.
- We will thoroughly investigate such cases and, if deemed necessary, provide a refund or rectify the situation accordingly.
Our team is dedicated to ensuring your satisfaction, and we strive to address any concerns or issues promptly. If you have any questions or require support regarding our return and refund policy for app memberships or recharges, please reach out to our customer support team. We are here to assist you.
Please note that this policy applies specifically to app memberships and recharge transactions and may differ from our general return and refund policy for other products or services.